Resource Search Results

Checklist for Administrators, Managers, and Clinicians to Integrate Community Health Workers in Vaccine Outreach, Acceptance, and Distribution Strategies (2021). Resource Type: Publication. Description: Community Health Workers (CHWs) have played a key role in the response to the COVID-19 pandemic. However, it is essential that health center administrators, managers, and care teams understand how to effectively leverage the skills and experience of CHWs and adequately support and prepare them for this work. This checklist contains guidance and action items to help. More Details...

Understanding Moral Distress, Moral Injury, & Other Dangers of Helping Others! (2021). Resource Type: Archived Webinar. Description: This session was presented on February 18, 2021. This one-hour webinar led by expert faculty, Matt Bennett, looked at the physiological underpinnings that define moral injury and moral distress while addressing the role COVID-19 plays in its development and steps health center teams can take to advance resilience and post-traumatic growth by creating meaningful, systemic change. More Details...

STAR² Center PCA TTA Self-Assessment (2020). Resource Type: E-Learning. Description: This self-assessment tool has been designed to help PCA teams assess your organization’s strengths and challenges in delivering a robust workforce training and technical assistance program to health centers. The tool includes questions based on ACU’s Core Components for a healthy health center workforce including: Leadership Investment, Workforce Planning, Recruitment and Retention Strategies, Compensation, Culture, Diversity, Managers and Health Professions Training. This assessment will provide a number of opportunities for discussion and confirmation of alignment for PCA TTA teams. Users will receive a snapshot of their organization’s TTA program as it relates to these components. More Details...

Building an Inclusive Organization Toolkit (2020). Resource Type: Toolkit. Description: The Building an Inclusive Organization Toolkit provides information and resources to support health centers in their journeys to achieving a more diverse, equitable, and inclusive workforce. It’s content addresses common questions related to workplace assessment, strategies to take, and accountability. The toolkit was developed by the Association of Clinicians for the Underserved's STAR² Center, the National Health Care for the Homeless Council, and the Association of Asian Pacific Community Health Organizations. More Details...

Addressing Stigma, Health Disparities, and COVID-19’s Role in Affecting Workforce Retention (2020). Resource Type: Archived Webinar. Description: This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative health outcomes, but one of its root causes. Adding to this, is COVID-19’s role in amplifying the problem. Proper support, training, and resources are necessary tools to help the health center workforce navigate this complex landscape, support retention, and avoid disengagement. More Details...

Manager Training for Employee Engagement - Part 2 (2020). Resource Type: Archived Webinar. Description: This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their teams. More Details...

Engaging High-Functioning Managers for Retention (2020). Resource Type: E-Learning. Description: In this course you will learn about the fundamental role high-functioning managers play in your health center's retention efforts. High-Functioning Managers is one of the STAR² Center's Core Components for a robust health center workforce. This core component will serve as the driving force for the content presented in this course. More Details...

Creating a Compensation Package for Retention (2020). Resource Type: E-Learning. Description: In this course you will learn how to create a robust compensation package to use as a retention tool in your health center. We'll highlight the key concepts of compensation and benefits, the importance of developing an effective communication plan to promote your compensation package, the role Board of Directors play in your health center’s compensation plan, and tools and resources you can use to assess and strengthen your compensation programs. More Details...

Manager Training for Employee Engagement - Part 1 (2020). Resource Type: Archived Webinar. Description: This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the "why" behind the toolkit and manager training in health center settings.  More Details...

Financial and Workforce Characteristics of High-Performing Health Centers (2020). Resource Type: Publication. Description: This infographic illustrates key findings from the STAR² Center and Capital Link’s study, which examines the financial and workforce characteristics of high-performing health centers across the country. More Details...

Turnover Tool Webinar Series (2020). Resource Type: Archived Webinar. Description: Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you will want to join ACU’s webinar series focusing on health center workforce turnover.  More Details...

STAR² Center Talks Workforce Success (2020). Resource Type: Podcast Series. Description: In today’s rapidly changing workplace environment, health centers need to be at the forefront of developing solutions that meet the ever evolving needs of their workforce. ACU’s STAR² Center Podcast Series brings you engaging and informative chats with health center leaders and experts about the different core components that make up a robust health center workforce as it is the fuel for your organizational mission. More Details...

Manager Training Toolkit (2020). Resource Type: Toolkit. Description: The purpose of the Manager Training Toolkit is to provide a training and development resource for managers at health centers to equip them with skills and tools to lead their teams, increase engagement and reduce turnover. More Details...

Turnover Calculator Tool (2020). Resource Type: Toolkit. Description: Health centers can access this tool on a rolling basis, completing their turnover information from the year prior. Once adequate information has been collected, ACU will be able to aggregate the data on a state, regional and national basis, which can be shared to assist health centers in benchmarking their own data. By completing the tool, health centers will also be able to calculate the total cost of turnover at their organization as well as receive recommendations for mitigating turnover. More Details...

Chief Workforce Officer Toolkit (2020). Resource Type: Toolkit. Description: The Association of Clinicians for the Underserved (ACU) and the STAR² Center in partnership with the National Association of Community Health Centers (NACHC) are excited to announce the release of the Chief Workforce Officer (CWO) Toolkit. Our organizations have collaboratively developed this timely and relevant new resource to assist community health centers (CHCs) and primary care associations (PCAs) in recruiting and retaining workforce leaders who are strategic and effective at meeting the complex needs of the CHC workforce. In the toolkit, users will find CWO core competencies, a CWO job description template, and much more.. More Details...

Health Center Workforce Deployment in COVID-19 Response Efforts (2020). Resource Type: Archived Webinar. Description: Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19 response efforts. This webinar, hosted on April 14, 2020, covers workforce strategies employed by health center leaders in response to the COVID-19 crisis. More Details...

Using Human Resource Metrics (2019). Resource Type: E-Learning. Description: The purpose of this course is to provide examples of Human Resource (Metrics) to help your organization measure the effectiveness and efficiency of your HR policies and help indicate areas that require additional analysis to improve the Employee Life Cycle (ELC). More Details...

Developing an Effective Employee Engagement Plan (2019). Resource Type: E-Learning. Description: In this course we will walk through the benefits of and process for the development and implementation of an effective Employee Engagement Plan. More Details...

Recruitment Budget (2019). Resource Type: E-Learning. Description: In this course we will take a closer look at the expenses associated with the recruitment process. It is important to know how much it costs you to hire an employee and through this course we will prepare you to budget for those expenses. While many of these costs can be associated with hiring any employee, this course will look at the costs associated with hiring a clinical provider at your organization. More Details...

Building the Recruitment Team (2019). Resource Type: E-Learning. Description: In this course you will learn how to put together your recruitment team and who should be involved in the recruitment process. We'll highlight that recruitment is an organizational effort. More Details...